Refund policy
Effective Date: September 9, 2026
At AJTT GLOBAL LLC, we want our customers to have a positive shopping experience. If you are not completely satisfied with your purchase, you may request a return according to the terms below.
Returns
Customers may request a return within 30 days after receiving their order.
To be eligible for a return:
- Items must be unused, unworn, and in original condition.
- Products must include original packaging when applicable.
- Proof of purchase is required.
To start a return request, please contact us at:
Email: interosculate@marveliana.com
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within a reasonable timeframe. Processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with supporting information.